PRIVACY POLICY

 

 

 

 

 

Last updated: June 2026

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Anne-Sophie Jénin, trading as As Minds Fly, is committed to protecting your privacy and to handling your personal information transparently and securely.

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Who I am

As Minds Fly is a therapy practice providing hypnotherapy, EMDR and related therapeutic services.

 

Data Controller:
Anne-Sophie Jénin
Email: sophiej@asmindsfly.com
Website: www.asmindsfly.com

 

What information do I collect

I may collect:

• Name

• Email address

• Telephone number

• Information submitted through contact forms

• Information relevant to your enquiry

• Information disclosed during consultations and therapy sessions

• Technical information such as IP address, browser type and website usage data

 

How I collect information

Information may be collected through:

• Website contact forms

• Email correspondence

• Telephone calls

• Online consultations

• Website analytics and cookies

 

How I use your information

I use your information to:

• Respond to enquiries

• Assess suitability for therapy

• Provide therapeutic services

• Arrange appointments

• Maintain professional records

• Meet legal, insurance and professional obligations

• Improve website performance and user experience

 

Lawful Basis

I process personal information under one or more of the following lawful bases:

• Legitimate interests

• Performance of a contract

• Compliance with legal obligations

• Special category processing relating to health information, where necessary for the provision of therapy services

 

Special Category Data

Information relating to your physical or mental health is considered special category data under UK GDPR and receives additional protection.

 

Third-Party Service Providers

I use trusted third-party providers, including:

• Wix (website hosting)

• Jotform (contact forms)

• Google Analytics (website analytics)

• Google Ads (advertising performance analysis)

• Google Meet (online sessions)

• Google Workspace (email and communication services)

These providers process information in accordance with their own privacy and security policies. Jotform acts as a processor of information submitted through website forms.

 

Cookies

This website uses cookies to:

• Ensure website functionality

• Analyse website traffic

• Measure advertising performance

• Improve user experience

You may accept, reject or manage non-essential cookies through the website's cookie consent tool.

 

Data Retention

Website enquiries: up to 12 months

Prospective clients who do not proceed to therapy: up to 12 months

Client records and therapy notes: 7 years following the final session

Financial records: 6 years after the relevant tax year

 

Your Rights

You have the right to:

• Access your personal information

• Request correction of inaccurate information

• Request erasure where applicable

• Restrict processing in certain circumstances

• Object to processing in certain circumstances

• Lodge a complaint with the Information Commissioner's Office (ICO)

 

Security

Reasonable technical and organisational measures are used to protect your information from unauthorised access, loss, misuse or disclosure.

 

Contact

If you have any questions regarding this Privacy Policy or your personal information, please contact:

Anne-Sophie Jénin
sophiej@asmindsfly.com

 

If you are dissatisfied with how your information has been handled, you may contact the Information Commissioner's Office (ICO).

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